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Terms and Conditions

Terms and Conditions – Rio Creations

Welcome to Rio Creations Metals. By accessing and using our website, products, and services, you agree to comply with the following Terms and Conditions. Please read them carefully.

1. General Terms

  • These Terms govern your use of our website (www.rio-metals.com) and our metal products and services.

  • By using our services, you confirm that you are at least 18 years old and legally capable of entering into contracts.

  • We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated effective date.

2. Products & Orders

  • All product descriptions, prices, and availability are subject to change without notice.

  • Orders are subject to acceptance, and we reserve the right to refuse or cancel any order at our discretion.

  • Prices do not include applicable taxes, shipping, or handling fees unless stated otherwise.

3. Payments & Transactions

  • Payments must be made in full before order processing unless otherwise agreed upon.

  • We accept payments through [list accepted payment methods].

  • In case of payment disputes, we reserve the right to withhold delivery until resolved.

4. Shipping & Delivery

  • Delivery timelines are estimated and may vary due to external factors beyond our control.

  • Risk of loss and ownership transfer upon shipment or pickup, depending on agreed terms.

  • Any damage or discrepancies in the order must be reported within [X] days of receipt.

5. Returns & Cancellations

  • Returns or exchanges are accepted only under specific conditions and must be approved by our team.

  • Custom-made or special-order items are non-refundable.

  • Cancellation requests must be made before shipment; otherwise, cancellation fees may apply.

6. Intellectual Property

  • All website content, including text, images, logos, and designs, is the property of Rio Creations Metals and protected by copyright laws.

  • Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

7. Limitation of Liability

  • We are not responsible for indirect, incidental, or consequential damages resulting from the use of our products or services.

  • Our liability is limited to the cost of the purchased product or service.

8. Privacy & Data Protection

  • We collect and use your personal information in accordance with our Privacy Policy ([link to privacy policy]).

  • Your data is kept secure and will not be shared with third parties without your consent, except as required by law.

9. Governing Law & Dispute Resolution

  • These Terms shall be governed by the laws of [Your Jurisdiction].

  • Any disputes shall be resolved through arbitration or legal proceedings in winston park Dr, Unit 200, Oakville, ON L6H 6X7, Canada

10. Contact Information

For any questions or concerns regarding these Terms, please contact us:

info@rio-metals.com